MyIT Technical Support

Having computer trouble?

Problems accessing your school email? Want to access the school's wireless network or use your U: Drive or LIRN from home? Need to make an external hard drive work on both Windows and Mac OS? Our IT Department has created a number of "how-to" documents to provide you with immediate self-service technical support.

Downloading and Installing Microsoft® Office

Click to display instructions for new and returning students regarding downloading and installing Microsoft® Office.

  1. Please uninstall any Office trial versions on your device before installing Office for Education. 如果你有个人电脑, 点击这里 for 详细的 uninstall instructions. 如果你有一台Mac电脑, 点击这里.
  2. Register your product using your South Hills email address. 点击这里 to begin the registration process.
  3. Open your South Hills email account via the Outlook Web Access by 点击这里 然后登录.
  4. You should have received an email message from Microsoft Office 365 Support. Open the message and follow the instructions contained therein to complete the registration process. 注意: If the message does not appear in your Inbox, please be sure to check your Junk folder, as well.
  5. After completing the registration process, you will be given the option to install Office 2016 by clicking “Install Now”.
  6. Follow the instructions provided on the Microsoft webpage to complete the installation.

MyIT Knowledge Base

You will find additional documents available on the Useful Student Documents page to help with accessing your email, 你的学生门户, ordering your textbooks, 金融援助, 还有更多.

Issue still not resolved?

Click for Instructions How to 联系 MyIT via Email

If you are unable to find what you need in any of these help documents, simply send an email with

——你的第一次 & 姓
— a 详细的 description of your problem
— the South Hills campus location you're attending
— specify which campus building where you're experiencing the problem

to to contact the IT Department directly to request additional assistance.



州立大学 Main Campus



Systems Administrator
州立大学 Main Campus



Network Administrator
州立大学 Main Campus




IT Support Specialist
州立大学 Cato Building